Can a crisis truly make or break a brand in today’s digital landscape? In the UK, the gap between a crisis starting and how customers see it is getting smaller. The White House Office of Consumer Affairs shows how one unhappy customer can have...
Can a crisis truly make or break a brand in today’s digital landscape? In the UK, the gap between a crisis starting and how customers see it is getting smaller. The White House Office of Consumer Affairs shows how one unhappy customer can have...